Training people in CRM is more than just telling them where to click.
Awareness of the associated business processes, adherence to the relevant protocols and appreciation of the actual benefits of using a CRM can make a huge difference to the people who have to use it. A business-aware approach is crucial throughout the planning, compilation and delivery phases of a CRM training programme and will significantly improve the efficiency of your CRM operation and the value it brings to your business.
We offer a complete range of CRM training services from strategic advice, compilation of training materials, planning, preparation and delivery. Whether classroom-based group training or one-to-one mentoring, we can assist with both initial user training and on-going support.
To discuss your requirements and learn more about our Sage CRM training services, please contact us.