Awareness of the associated business processes, adherence to the relevant protocols and appreciation of the actual benefits of using a CRM can make a huge difference to the people who have to use it. A business-aware approach is crucial throughout the planning, compilation and delivery phases of a CRM training programme and will significantly improve the efficiency of your CRM operation and the value it brings to your business.
We offer a complete range of CRM training services from strategic advice, compilation of training materials, planning, preparation and delivery. Whether classroom-based group training or one-to-one mentoring, we can assist with both initial user training and on-going support.
To discuss your requirements and learn more about our Sage CRM training services, please contact us.