Sage CRM 2020 R1 is now available (both Standalone and Sage 200 CRM) and features a number of enhancements and fixes.

The primary focus is around improving the features of the integration with Mailchimp and ensuring a user has complete freedom to work with the browser of their choice.

  • Document Drop - Now available in all browsers
  • MailChimp - Automatic detection of duplicate email addresses. To ensure that a Person, Company, or Lead record being added to the system has a unique email address, system administrators can now use a new Detect Duplicate Emails option
  • Outlook plugins - Removed ActiveX as a dependency for the installation of the Lite and Classic Outlook plugins. This enables users to download and install the Outlook plugins in any web browser supported by Sage CRM. The Outlook plugins are now deployed using Windows Installer (.msi) files
  • Support for new software - You can use Sage CRM on mobile devices running iOS 13, Android 10 and 9
  • Over 30 functional fixes


Read the full release notes here

Check the latest hardware and software requirements here


Contact Us if you wish to discuss your upgrade options